Privacy Policy
Effective Date: March 15, 2025
At lytheronaciva, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our activity-based budgeting platform. We're committed to transparency and giving you control over your data while complying with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).
Information We Collect
When you register for our platform or use our services, we collect various types of personal information. This includes your name, email address, phone number, and business details. We also collect information about your financial planning preferences and budgeting goals to provide personalized recommendations.
- Contact details including name, email, phone number, and business address
- Account credentials and authentication information
- Financial planning preferences and budgeting objectives
- Payment information for subscription services
- Communication history and support interactions
We automatically collect certain technical information when you access our platform. This includes your IP address, browser type, device information, and how you interact with our services. We use cookies and similar technologies to enhance your experience and analyze platform usage patterns.
| Data Type | Collection Method | Purpose |
| Device Information | Automatic Collection | Platform optimization and security |
| Usage Analytics | Cookies & Tracking | Service improvement and personalization |
| Location Data | IP Geolocation | Content localization and compliance |
How We Use Your Information
Your personal information helps us deliver and improve our activity-based budgeting services. We use this data to create your account, process transactions, provide customer support, and send important updates about your service. We also analyze usage patterns to enhance our platform's functionality and develop new features.
Service delivery and account management, personalized budgeting recommendations, customer support and technical assistance, platform security and fraud prevention, legal compliance and regulatory requirements, and communication about service updates and improvements.
With your consent, we may send you promotional emails about new features, educational content, and relevant financial planning resources. You can opt out of these communications at any time through your account settings or by clicking the unsubscribe link in our emails. We'll always respect your communication preferences.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We've made it easy for you to exercise these rights through your account dashboard or by contacting our privacy team directly.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Account
Request deletion of your account and associated personal data, subject to legal retention requirements.
Data Portability
Export your data in a machine-readable format to transfer to another service provider if desired.
To exercise any of these rights, log into your account and visit the Privacy Settings section, or email us at privacy@lytheronaciva.com. We'll verify your identity and process most requests within 30 days. For complex requests, we may need additional time and will keep you informed of our progress.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security practices include encryption, regular security audits, access controls, and employee training on data protection protocols.
All data transmission occurs over secure HTTPS connections with industry-standard encryption. We store your information on secure servers with multiple layers of protection, including firewalls, intrusion detection systems, and regular security monitoring. Access to personal data is strictly limited to authorized personnel who need it for legitimate business purposes.
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your subscription plus seven years for financial record-keeping requirements. You can request earlier deletion of non-essential data through your account settings.
Information Sharing and Disclosure
We don't sell your personal information to third parties. We may share your data with trusted service providers who help us operate our platform, such as cloud hosting providers, payment processors, and customer support tools. These partners are contractually bound to protect your information and use it only for specified purposes.
We may disclose personal information when required by Australian law, court orders, or regulatory requests. This includes cooperating with law enforcement investigations and complying with tax reporting requirements. We'll notify you of such disclosures when legally permitted to do so.
Some of our service providers operate outside Australia, particularly cloud storage and analytics services. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and certification schemes that provide adequate protection equivalent to Australian privacy standards.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience and analyze usage patterns. Essential cookies are necessary for basic functionality, while optional cookies help us improve our services and provide personalized content. You can manage your cookie preferences through your browser settings.
- Essential cookies for login sessions and security features
- Analytics cookies to understand platform usage and performance
- Preference cookies to remember your settings and customizations
- Third-party cookies from integrated services like payment processors
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on our platform. The updated policy will include a new effective date, and continued use of our services after that date constitutes acceptance of the changes.
Previous versions of this Privacy Policy are available upon request. Major updates typically occur annually or when we introduce new features that affect data collection or use. We maintain a log of all policy changes for transparency and compliance purposes.
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, we're here to help.
Email: privacy@lytheronaciva.com
Phone: +61 418 744 784
Mail: Privacy Officer, lytheronaciva, 6/24 Market St, Wollongong NSW 2500, Australia